Frequently Asked Question
"Professional Answers"
At Retail Thrift Link, the complete satisfaction of our customers is always a top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
What do I do if my order is damaged?
Please email it back to us within 7 days of receiving the items with a description of the fault through return.retailthriftlink@gmail.com along with evidence of the fault.
Which form of payments do you accept?
Retail Thrift Link currently accepts payment via Bank-in-Transfer directly to our Financial Account.
How can I know and check the status of my order?
Do you offer a delivery service or shipping for the order?
Yes! Do not worry, at Retail Thrift Link, we do offer deliveries to your doorstep. We charge based on regional distance. See below for shipping fees:
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Brunei - Muara = $2
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Tutong = $3
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Belait & Temburong = $3
We know you can’t wait to receive your beloved order, which is why we will be sure to notify the status of your order through email.
Still, have questions? Get in touch and we’ll be happy to help.